Visionary Consulting for the Age of the Consumer


Consumer Centric Consulting offers a broad array of management consulting services focused on the consumer experience, blending art and science to maximize the impact of people, process and technology in a globally integrated enterprise. The firm was founded to assist clients evolve from product-centric companies to optimized consumer-centric companies in all aspects of their business. We service a number of industry segments developing and selling consumer goods from apparel and footwear to consumer packaged goods across multiple channels of distribution including eCommerce, mobile commerce, traditional retail, catalog, and wholesale distribution. Our experts provide thought leadership and business insights to their client engagements in a variety of disciplines.

Strategy and Change

  • Consumer Experience
  • Innovation
  • Transformation
  • OmniChannel Business Integration
  • Digital Marketing
  • Change Management

 Performance Improvement 

  • Business Process Optimization
  • Product Lifecycle Management (PLM)
  • Integrated OmniChannel Retailing
  • Operational Efficiency and Excellence
  • Store Process Improvement
  • Inventory Productivity

  Technology Effectiveness and Digital Transformation:

  • Strategy Alignment
  •  IT Transformation
  • Application Software Evaluation
  • IT Effectiveness
  • Project & Program Management
  • SaaS migration and Cloud deployment
  • Business Intelligence (BI)
  • CRM / Loyalty
  • Store Systems
  • e-Commerce Solutions
  • Order Management
  • Software Expertise: SAP, JDA, MicroSoft, Oracle, Fujitsu, Island Pacific, MI9, Aptos


  • Inventory
  • Supply Chain
  • Expense
  • Revenue
  • Markdown
  • Size and Pack
  • Asset utilization

Whether you have a problem to solve, or want to revise policies and procedures, create new materials and tools, a better work environment, or a specific training program, contact us and we will begin working together to achieve your goal.